Complaints Procedure

Complaints

Shaar Bridge Solicitors is committed to providing excellent legal service. However if you are unhappy with any aspect of the service provided or about the fees charged, please contact our Managing Partner Jaffar Shah on jaffar@shaarbridgesolicitors.com or by post at 26 Mill Street Bedford MK40 3HD.

A written copy of our complaints procedure will be provided once contact is made.

If you remain unsatisfied, you can ask the Legal Ombudsman to deal with your complaint:

Usually you will need to bring your complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint.

You can also apply to court for an assessment of our bill under the Solicitors Act 1974.